System Status
All systems operational
Last checked: April 30, 2026 at 10:27 p.m. UTC
99.99%
Avg client uptime
0
Active incidents
< 8ms
P99 API latency (30-day avg)
< 4 min
Mean time to detect
< 22 min
Mean time to resolve
Normal
Platform status
Service status
| Service | 30-day uptime | Status |
|---|---|---|
Platform Control Plane Core API, policy engine, and management interfaces | 99.99% | Operational |
Observability & Analytics Real-time telemetry ingestion, querying, and alerting | 99.98% | Operational |
Automation Engine Workflow execution, scheduling, and event processing | 99.99% | Operational |
Security Center Threat detection, compliance scanning, and SOC feeds | 100% | Operational |
Infrastructure Orchestration Compute, storage, and network provisioning layer | 99.97% | Operational |
Data Services Managed databases, backup orchestration, and replication | 99.99% | Operational |
Network Services SD-WAN management, connectivity monitoring, and DNS | 99.98% | Operational |
Client Portal Portal web application, notifications, and reporting | 99.99% | Operational |
Incident history
Recent incidents
Elevated API latency — Control Plane (Canada East region)
API response times elevated by ~280ms P99 for a subset of requests in the Canada East region. No data loss. Root cause: downstream database connection pool exhaustion triggered by a scheduled maintenance task that ran outside its window.
Analytics query latency degradation
P99 query latency on the Analytics tier increased to ~3.8s from a baseline of <200ms. Affected approximately 12% of active query sessions. No data was lost or corrupted. Root cause: compaction job on the hot storage tier ran with incorrect priority settings following a platform update.
Client Portal intermittent login failures
A subset of login attempts (~4%) returned 503 errors during a brief window. Cause: a certificate rotation on an upstream service was not coordinated with the portal's connection pool. Resolved by restarting affected connection pools.
Status updates
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