Pricing
Everything we offer. Every price listed.
No 'contact us for pricing.' No hidden fees. Software plans from $799/month. One-time projects from $1,500. Ongoing management from $449/month.
$799/mo
Cheapest monthly plan (annual billing)
No per-user
We don't charge per employee — usage-based
Startup pricing
Built to be affordable for growing businesses
Annual
Standard contract — multi-year discounts available
Monthly software plans
Pick a plan — pay monthly or save with annual billing
Every plan includes the core platform. The main differences are how many systems we manage, how many locations you have, and how fast we respond when something goes wrong.
Foundation
Good for smaller companies managing one location
billed annually ($9,600/yr)
- Servers we monitor and manage: Up to 100
- Locations (data centres, offices, cloud): 1
- Software included: Core Platform
- Uptime guarantee: 99.9%
- Support hours: Business hours (EST)
- Emergency response time: 8 hours
- Pre-built connections to other tools: 50+
- Dedicated account manager: Not included
- Your own response engineer: Not included
- Custom compliance reports: Not included
Professional
For companies running across multiple offices or cloud regions
billed annually ($26,400/yr)
- Servers we monitor and manage: Up to 500
- Locations: Up to 5
- Software included: Core Platform + 1 add-on
- Uptime guarantee: 99.95%
- Support hours: 24/5 (Mon–Fri around the clock)
- Emergency response time: 4 hours
- Pre-built connections to other tools: 50+
- Dedicated account manager: Yes
- Your own response engineer: Not included
- Custom compliance reports: Not included
Enterprise
For large companies that cannot afford any downtime
billed annually ($66,000/yr)
- Servers we monitor and manage: Up to 2,500
- Locations: Unlimited
- Software included: Everything — full suite
- Uptime guarantee: 99.99%
- Support hours: 24/7 — around the clock, every day
- Emergency response time: 1 hour
- Pre-built connections to other tools: 50+
- Dedicated account manager: Yes
- Your own response engineer: Not included
- Custom compliance reports: Yes
Enterprise Plus
For global operations where every minute of downtime costs money
quoted to fit your environment
- Servers we monitor and manage: Unlimited
- Locations: All 47 regions
- Software included: Everything — full suite
- Uptime guarantee: 99.995%
- Support hours: 24/7 + engineers know your name
- Emergency response time: 15 minutes
- Pre-built connections to other tools: 50+ and custom
- Dedicated account manager: Yes
- Your own response engineer: Yes
- Custom compliance reports: Yes
Discounts: 8% off for 2-year agreements · 14% off for 3-year agreements · 20% off for non-profits and public sector
Individual help
Not a business? We help individuals too.
Whether you need a one-time fix, ongoing support, or help with a specific project — we keep it simple and affordable. Tell us what you need and we will work with you on the price.
Hourly Help
One-off help — something is broken, you need a second opinion, or you want someone to set something up
2-hour minimum · billed after the session
- Remote troubleshooting and fixes
- Device setup and configuration
- Home or small office network setup
- Software installation and advice
- Security checkup for your devices
Monthly Support
Ongoing help — someone to call when things go wrong, at a flat monthly rate
includes 5 hrs of remote support · extra hours at $65/hr
- 5 hours of remote support per month
- Email and chat, response within a few hours
- Priority booking over one-off clients
- Monthly security check of your devices
- Carry forward unused hours (up to 2hrs)
Custom Project
You have something specific in mind — tell us what it is and we'll quote it
quoted before we start — no surprises
- Home network design and installation
- Personal website or portfolio build
- Small business tech setup
- Data migration and backup setup
- Anything else — just ask
Not sure which option fits? Just reach out and describe what you need — we will suggest the right approach and give you a fair price.
Add-on software
Extra software you can add to any plan
These are optional extras on Foundation and Professional plans. On Enterprise and Enterprise Plus, they are all included for free.
Analytics Suite
See all your data in real time. Dashboards, reports, and alerts — for every team from engineers to executives.
Essentials
Up to 200 GB of data per day
+$299/mo
Advanced
Up to 1 TB of data per day
+$599/mo
Unlimited
No data limits
Custom
Free on Enterprise and Enterprise Plus.
Learn moreSecurity Center
We watch your systems 24/7 for threats, automatically block attacks, and make sure you stay compliant.
Essentials
Up to 500 devices
+$249/mo
Advanced
Up to 2,000 devices
+$499/mo
Enterprise
Unlimited devices
Custom
Free on Enterprise and Enterprise Plus.
Learn moreAutomation Engine
Stop doing repetitive work manually. Set up automated workflows — no coding required — using 200+ pre-built integrations.
Starter
50,000 automated tasks per month
+$149/mo
Growth
250,000 automated tasks per month
+$349/mo
Unlimited
No task limits
+$549/mo
Free on Enterprise and Enterprise Plus.
Learn moreOne-time projects
Pay once. Get a specific thing done.
These are fixed-price projects with a defined scope. You know exactly what you are paying for before we start. We put it all in writing.
Health Checks & Audits
We review your current setup and tell you exactly what's working, what's at risk, and what to fix first. Fixed price, delivered in writing.
| What we do | Price (USD) |
|---|---|
| Infrastructure Health Check | $1,900 |
| Security Audit | $2,900 – $4,200 |
| Full Infrastructure Assessment | $6,900 |
| Architecture Review | $2,400 |
Compliance Certification Prep
We get your company ready to pass security and privacy certifications. We handle the documentation, evidence collection, and gap fixes.
| What we do | Price (USD) |
|---|---|
| SOC 2 Type II (security audit standard for SaaS companies) | $5,900 |
| ISO 27001 (international security management standard) | $4,800 |
| PCI DSS (required if you process credit cards) | $4,200 |
| HIPAA (required if you handle health data in the US) | $3,900 |
| FedRAMP High (required to sell to US federal government) | from $12,900 |
| Strategy Consulting (custom compliance roadmap) | from $3,500 |
Build Projects
We build something specific for you — a new system, a security setup, or an automation platform. Scoped and quoted before we start.
| What we do | Price (USD) |
|---|---|
| Cloud Migration (moving your apps and data to the cloud — fully managed) | from $9,900 |
| Identity & Access Management (who can log into what, and how) | from $3,400 |
| DevOps Platform (automated software delivery pipeline) | from $4,400 |
| Data Governance Program (rules for how your data is used and stored) | from $5,900 |
| Network Redesign (private networks + zero-trust security model) | from $3,900 |
| Disaster Recovery Plan + First Test (backup and restore procedures) | from $2,900 |
| Staff Training Program (custom curriculum for your team) | from $1,500 |
Every project starts with a written scope of work — deliverables, timeline, and acceptance criteria — before we charge anything. Travel for on-site work is billed at cost.
Monthly management services
We run it for you — ongoing, every month, from $449/mo
These are separate from your software plan. You can add any of them to any plan, or use them on their own. Month-to-month after a 3-month start period.
Managed Infrastructure
We monitor your servers around the clock, fix issues before they become problems, apply updates, and plan for growth. Think of us as your infrastructure team.
from $549/mo
Up to 50 servers — grows with you
Managed Network
We keep your private networks and internet connections healthy — watching performance, making changes, and fixing problems.
from $499/mo
Up to 10 office or data centre locations
Cloud Cost Management
We find where you're wasting money in the cloud, negotiate better rates, and send you a clear monthly report.
from $449/mo
Or 15% of the money we save you — whichever is more
Identity & Access Management
We manage who has access to what — onboarding new staff, offboarding departures, running regular access reviews, and keeping admin accounts locked down.
from $649/mo
Up to 500 user accounts
Data Governance Operations
We keep your data catalogue up to date, monitor retention rules, generate evidence for privacy audits, and support your compliance reviews.
from $749/mo
Up to 20 data sources
Disaster Recovery Management
We run your annual disaster recovery tests, verify your backups actually work, update your recovery procedures, and do quarterly readiness reviews.
from $449/mo
Your critical and important workloads
DevOps as a Service
A dedicated engineer manages your build and deployment pipelines, developer tools, and automation — including on-call coverage.
from $1,149/mo
1 dedicated engineer + all tooling
Compliance Operations
We continuously check that your security controls are working, collect audit evidence month by month, review your vendors, and support your annual certification renewal.
from $599/mo
One compliance standard · multi-standard packages available
Bundle a software plan + management service together and get 12% off the management rate.
Plan comparison
Side-by-side: what you get on each plan
| What you get | Foundation | Professional | Enterprise | Enterprise Plus |
|---|---|---|---|---|
| How many systems we manage | ||||
| Servers & systems monitored | Up to 100 | Up to 500 | Up to 2,500 | Unlimited |
| Office / cloud locations | 1 | Up to 5 | Unlimited | All 47 |
| Cloud (AWS, Azure, GCP) | ||||
| On-premise servers | ||||
| Edge locations | ||||
| Software included | ||||
| Core Platform | ||||
| Analytics Suite | add-on from +$299/mo | add-on from +$299/mo | Free — included | Free — included |
| Security Center | add-on from +$249/mo | add-on from +$249/mo | Free — included | Free — included |
| Automation Engine | add-on from +$149/mo | add-on from +$149/mo | Free — included | Free — included |
| Support & guarantees | ||||
| Uptime guarantee | 99.9% | 99.95% | 99.99% | 99.995% |
| Support availability | Business hours | 24/5 (Mon–Fri) | 24/7 | 24/7 + named engineers |
| Emergency response time | 8 hours | 4 hours | 1 hour | 15 minutes |
| Your own account manager | ||||
| Dedicated response engineer | ||||
| Quarterly business review | ||||
| Compliance & security | ||||
| Audit log storage | 90 days | 1 year | 3 years | Unlimited |
| Custom compliance frameworks | ||||
| SOC 2 Type II certified | ||||
| All prices USD · annual billing | $799/mo | $2,199/mo | $5,499/mo | Custom |
Common questions
Things people usually ask before signing up
Not sure which option fits your situation?
Tell us how many systems you have, what locations you run, and what's keeping you up at night. We'll come back with an honest recommendation and a real number.